Focuscamera.com Website Review & Ratings + Focus Camera Coupons
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Focuscamera.com Website Review & Ratings + Focus Camera Coupons

Focus Camera : Products & Services

Focus Camera sells a huge selection of camera and optics supplies, plus a wide selection of video, audio and computer equipment and accessories. Focus Camera carries popular brands like Bell & Howell, Canon, FujiFilm, Kodak, JVC and many more. 

Focus Camera sells:

Focus Camera : Company Background

Focus Camera is a family owned and operated American based business that was founded in 1966. Focus Camera has a brick and mortar store in New York and an excellent online store stocked full of great cameras and camera supplies. 

Focus Camera contact information:

  • Address: 905 McDonald Ave, 11218
  • Phone: 800-221-0828
  • Email: marketing@focuscamera.com
Focus Camera : Customer Feedback & Reviews

Customer reviews for Focus Camera's brick and mortar store were very positive; however, customer reviews for their online store were generally very negative. 

Positive customer reviews commented on:

  • Helpful and friendly sales staff at brick and mortar store
  • Good selection
  • Carries hard to find items

Negative customer reviews commented on:

  • Very poor customer service
  • Sent wrong item
  • Difficult returns
  • Slow shipping

Some customer reviews were:

Focus camera is the best place in the area to find many "hard to find" electronics and they also have the best prices on digital media such as mini DV tape.

My worst online shopping experience so far.  I have ordered Epson printer with the next day delivery. Not only it didn't come next day - it never came. Focus  camera People claimed that it got lost with UPS and didn't want to reship the printer before UPS will "find" it. After two weeks of waiting UPS called and told that Focus camera actually never shipped the printer....  What a waste of time...

What a waste of my time. I ordered an item from them online, and a week later I received the wrong item. When I first contacted them, I got no reply. When I contacted them again, they said they were out of the original item and sent a “replacement” item instead, and they had sent me an email explaining so. First of all they never sent such an email. Secondly, who would want a “replacement” item without being asked first?

Worst! Instead of explaining to me or trying to make me understand, the representative simply suggested to cancel the order. With blaming the customer, the attitude was quite NOT acceptable at all. Shipping was quite lagged and slower than usual of other sellers

Focus Camera : Business Credibility & Trustworthiness

Focus Camera is not accredited with the Better Business Bureau; however they do have a BBB rating of "A+". Their BBB file was opened in 1991. Over the last three years, there has been 15 complaints filed against Focus Camera with the Better Business Bureau; all the complaints have been closed to the Better Business Bureau’s satisfaction. The complaints filed against Focus Camera were:

  • 5 complaints were due to advertising/sales Issues
  • 2 complaints were due to delivery issues
  • 7 complaints were due to problems with product/service 
  • 1 complaints was due to billing and collections.
Focus Camera : Website Popularity & Google Ranking

Focus Camera website popularity:

  • Focus Camera has a worldwide Alexa traffic rating of 244,738 out of 30 million websites.
  • Focus Camera has an American Alexa traffic rating of 47,518
  • Focus Camera has a Google pagerank of four out of ten.
  • The Focus Camera site receives around 84 unique visitors daily, which account for 4,190 daily page views.
  • About 87% of the visitors to the Focus Camera site are American.
Focus Camera : Social Media Presence

Focus Camera social media presence:

  • Focus Camera can be followed on Facebook; they have 139 likes on Facebook and have 6 people talking about them. Focus Camera usually updates their Facebook page several times a month.
  • Focus Camera can be followed on Twitter; they have 48 followers on Twitter and have posted 210 tweets. Focus Camera usually tweets several times a month
  • Focus Camera offers an email mailing list that customers can sign up for to keep up to date with all their great sales and new products.
  • Focus Camera is on YouTube; they have 14 subscribers
  • Focus Camera is on Google Plus
Focus Camera : Website Security & Safety

Focus Camera uses an industry standard SSL certificate to encrypt their customers’ private information to help keep it safe from identity theft. Google Safe Browsing lists the Focus Camera site as "not suspicious" and states that no malicious software or suspicious content has been detected on it in the last ninety days. However, Google Safe Browsing has not visited the Focus Camera site in the last ninety days. 

Focus Camera : Pricing & Packages

Focus Camera offers excellent prices. In a price comparison of three products, Focus Camera was less expensive on all three products than their leading online competitor was.

Vivitar DVR410 4MP Digital Video Camera Camcorder Black - DVR410-BLK

  • Focus Camera $24.99
  • Leading competitor: $35.95

Coby CAM5002S-BLU Snapp HD Camcorder With 2-Inch LCD Blue

  • Focus Camera $42.95
  • Leading competitor: $79.53

Sakar 32070 Crayola Digital Camcorder Green

  • Focus Camera $33.50
  • Leading competitor: $39.99 
Focus Camera : Shipping Rates & Policies

Focus Camera shipping rates and policies:

  • Focus Camera ships throughout the United States and to numerous international locations
  • Focus Camera ships to APO/FPO addresses
  • Focus Camera ships to PO boxes
  • Most orders are shipped within 24 hours of the order being placed.
  • Focus Camera offers free shipping on many of their products
  • Exact shipping options and costs are available at the checkout.
Focus Camera : Payment Methods Accepted

Focus Camera accepts most major credit cards; they accept MasterCard, Visa, American Express, and Discover Card. Focus Camera also accepts payments through PayPal and Google Checkout; PayPal and Google Checkout are very secure ways to pay for online purchases. In addition, Focus Camera also accepts personal & bank checks drawn from USA banks, and USA bank/postal service money orders in US dollars,

Focus Camera : Returns, Refunds & Exchange Policy

Focus Camera return/refund policy:

  • Focus Camera offers a 14 day return policy
  • All returns must be in new unused condition and include all original packaging and paperwork.
  • Original shipping costs are non-refundable.
  • Customers are responsible for return shipping costs
  • All returns are subject to a minimum 10% restocking fee.

To make a return:

  • Customers should contact Focus Camera's customer service to obtain a RMA
  • Focus Camera's customer service can be contacted at cs@focuscamera.com
  • The return should be securely packaged and the RMA should be printed clearly on the return label
  • The return should be sent back via an insured trackable carrier

Returns should be sent to:

Authorized Returns
Attention RMA # (Write the RMA number you received)
905 McDonald Avenue
Brooklyn, NY 11218

Focus Camera : Product images & screenshots
Focus Camera Coupons
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